FAQ’s

1. Are your cleaning products eco-friendly?

Yes! At Sonora Luxe Cleaning, we are committed to using only eco-friendly, non-toxic products in all of our cleaning services. We believe in protecting both your home and the environment. If you have specific product preferences or requests, please let us know, and we’ll gladly accommodate them.

2. What is the therapeutic cleaning approach?

Our therapeutic cleaning approach focuses on creating a positive and peaceful atmosphere in your home. We not only clean every surface with attention to detail, but we also take a mindful, intentional approach to promote relaxation and energy flow in your space. It’s all about creating an environment where you feel calm, refreshed, and restored.

3. Do I need to be home while you clean?

No, you don’t need to be home while we clean. We understand that life can be busy, so we’re happy to clean your home while you’re away. We are fully insured and take great care in maintaining the security and privacy of your space. If you would prefer to be home, we are happy to schedule a time that works for you.

4. Do you provide one-time cleaning services or recurring services?

We offer both one-time cleaning services and recurring services, depending on your needs. Whether you need a deep clean before a special event, or regular maintenance to keep your home tidy, we can customize a plan that works for you. Many of our clients prefer to schedule recurring cleanings for regular upkeep.

5. How do I know if your services are a good fit for my home?

We offer free consultations to assess your needs and provide you with a personalized cleaning plan. Whether you have a small apartment or a large house, our services are flexible and tailored to fit your specific needs. We use eco-friendly products and a therapeutic approach for every space, ensuring the best results for you.

6. Are you insured?

Yes, we are fully insured. Your peace of mind is important to us, and we take great care in ensuring that your property is protected while we are working in your home.

7. Do you offer move-in/move-out cleaning services?

Yes, we provide both move-in and move-out cleaning services. Whether you’re moving into a new home or leaving one behind, we will ensure that your space is spotless, sanitized, and ready for the next chapter. We focus on deep cleaning and use eco-friendly products to make sure everything is fresh and safe.

8. Can you clean during the COVID-19 pandemic?

Absolutely. We take health and safety very seriously, and we follow all recommended guidelines to keep your home clean and sanitized. We use EPA-approved disinfectants that are safe for your home and family, and we take extra precautions to ensure the safety of our team and our clients.

9. Do you offer organization services?

Yes! In addition to our cleaning services, we also provide organization services. We help you declutter and organize your space, whether it’s your kitchen, office, closet, or garage. Our goal is to help you create functional and peaceful environments that promote productivity and relaxation.

10. Do I need to provide cleaning supplies or equipment?

No, you don’t need to provide any cleaning supplies or equipment. We bring everything we need for the job, and all of our products are eco-friendly. If you have specific cleaning preferences or items you’d like us to use, please let us know, and we’ll accommodate your requests.

11. How can I book a cleaning service?

Booking a cleaning service is easy! Simply reach out to us through our website or contact us directly via phone or email. We’ll discuss your needs, schedule a time, and provide you with a free quote. We also offer recurring cleaning plans for your convenience.

12. What areas do you serve?

We proudly serve [Your Service Area] and surrounding areas. Please contact us to confirm if we serve your specific location. We’re happy to travel to meet your cleaning and organization needs.

13. Do you offer discounts or promotions?

Yes, we occasionally offer discounts or promotions for first-time clients or recurring service packages. Be sure to ask about our latest offers when you contact us!

14. How do I pay for your services?

We accept a variety of payment methods, including credit cards, debit cards, and online payments. You can pay easily after your cleaning is completed, and we provide invoices for your records.

15. What makes Sonora Luxe Cleaning different from other cleaning services?

At Sonora Luxe Cleaning, we prioritize eco-friendliness, a therapeutic cleaning approach, and attention to detail. We believe your home should not only be clean but also a peaceful, calming environment. Our team is dedicated to providing personalized services, and we work closely with each client to ensure their home meets their unique needs. As a military family-owned business, we value trust, reliability, and exceptional service.

Can I get a quote without a walk-through

Because every space is unique, we don’t provide quotes without first conducting a walk-through. This allows us to assess your space and better understand your needs. Future quotes may be adjusted after the initial cleaning.

How do you price your services?

Our pricing is customized based on several factors, including square footage, the number of rooms, and the number of cleaning specialists required. Pricing may vary for each service.

Are you licensed and insured?

Yes, we are fully licensed and insured.

Do you service areas outside of Arizona?

Currently, we service Santan Valley, East Valley, Scottsdale, and the surrounding areas. We plan to expand as our team grows.

Future Expansion
At Sonora Luxe Cleaning Co, we’re committed to growing alongside our community. While we currently serve Santan Valley, the East Valley, Scottsdale, and surrounding areas, we have exciting plans to expand our reach in the near future.

Our goal is to bring our trusted cleaning services to even more homes and businesses, offering the same level of care, professionalism, and excellence to new locations across Arizona and beyond.

Additionally, we’re preparing to introduce our own line of cleaning products and tools, designed to make maintaining a clean space easier and more effective for our clients.

Stay connected with us on social media (@SonoraLuxeCleaning) and check back often for updates on our growing services. We look forward to continuing to serve you as we expand.

What if I’m not satisfied with the service?

If you’re not satisfied, we’ll schedule a follow-up cleaning to address the issues. You can also email the owner directly if you have any concerns.

Still Have Questions?

Contact us today to learn more about our services or get a personalized quote. We’d love to help make your home a cleaner, healthier, and more peaceful place!

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